Credit checks, transcript audits, and graduation requirements typically sit with a counselor who's already stretched across everything else in the building. Most of it still gets done by hand, one student at a time, and the students most likely to fall through are the ones who transferred in before their records fully caught up. In this conversation, we chat with a counselor who found a way to catch gaps earlier instead of chasing them in the spring, about what actually changes when the tracking isn't hers alone to carry, and where she'd tell a new counselor to look first.